Companies won’t provide a PC anymore — they’ll just offer a stipend and provide a managed environment. They’ll get out of the hardware business completely. Desktop Virtualization is here to stay, technology will mature, things will get smoother. read further…. to see the future evolve

Source: http://blogs.zdnet.com/projectfailures/?p=668 1. Recognize and embrace change. Survival depends on our ability to adapt, rather than swim against the tide of economic and social forces over which we have no control. 2. Focus on customers with dedication and intensity. Great customer service requires empathy, experience, and a real desire to serve. Unfortunately, merely being “nice” [...]